mpored Platform Privacy Notice

This page describes what we collect when you use mpored and how we keep that data protected. We collect personal information only to operate our platform, process your payments, and comply with legal requirements. We do not sell your data to third parties. Your account details, payment history, and betting records are encrypted and stored securely.

We process data in compliance with applicable privacy laws. Our servers may sit outside your jurisdiction, but we apply the same security standards everywhere. If you have questions about how we handle your data, contact our support team via chat or email.

This notice applies to all users of mpored, whether you access the platform from Jakarta, Surabaya, Bandung, Medan, Semarang, or elsewhere where our service is available.

What data we collect on mpored

We collect personal information when you create an mpored account. This includes your name, date of birth, email address, and phone number. We also collect a photo ID for account verification. This KYC step is required before you can deposit or withdraw.

When you use mpored, we log your activity. This includes bets placed, games played, deposits made, and withdrawals requested. We record the date, time, and amount of each transaction. We also log your IP address and device type. This data helps us detect fraud, resolve disputes, and comply with regulatory requirements.

How we use your data on mpored

We use your personal information to operate mpored. This includes creating and managing your account, processing deposits and withdrawals, and settling bets. We use your email to send account notifications, payment confirmations, and support responses.

We use your activity logs to detect fraud and prevent abuse. If we notice unusual betting patterns or multiple failed login attempts, we may freeze your account temporarily and ask you to verify your identity. This protects both you and mpored.

We may use your data to comply with legal requests from regulators or law enforcement. We do not disclose your data unless required by law or court order. We also use aggregated, anonymized data to improve our platform — for example, to identify which games are most popular or which payment methods are most reliable.

Third-party processors and data sharing

We use third-party processors to operate mpored. Our payment processors handle deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. These processors receive only the information needed to complete your transaction — your name, account number, and transaction amount.

Our hosting provider stores our servers and databases. Our email provider sends account notifications. Our analytics provider tracks website traffic. Each processor has signed a data protection agreement with us. They are not allowed to use your data for their own purposes.

Our servers may sit outside your jurisdiction. Data transferred across borders is encrypted in transit. We apply the same security standards to all data, regardless of where it is stored.

Your rights on mpored

You have the right to access your personal data. Log into your mpored account and view your profile, transaction history, and account settings. You can download a copy of your data by contacting our support team.

You have the right to correct inaccurate data. If your name, email, or phone number is wrong, update it in your account settings. If you cannot update it yourself, contact our support team.

You have the right to request deletion of your data. Contact our support team with a deletion request. We will delete your personal information within a reasonable timeframe, except where we are required to retain it for legal or regulatory reasons.

Cookies and tracking on mpored

We use cookies to keep you logged into mpored. These cookies store your session ID and expire when you log out. We also use cookies to remember your preferences — for example, whether you prefer low-data mode or English language.

We use analytics cookies to track how users interact with mpored. This helps us identify which features are popular and which need improvement. These cookies do not identify you personally — they track aggregate behavior only.

Data security on mpored

We protect your mpored account with encryption. Your password is hashed and never stored in plain text. Your payment details are encrypted and never displayed in full on screen. We use industry-standard security practices to prevent unauthorized access.

We conduct regular security audits and penetration testing. If we discover a data breach, we notify affected users within a reasonable timeframe. We also notify regulators as required by law.

How long we keep your data

We keep your personal information for as long as your mpored account is active. If you close your account, we retain your data for a limited period to resolve disputes and comply with legal requirements. After that period, we delete your data.

We keep transaction logs for at least five years. This is required by financial regulations and helps us detect fraud and money laundering.

Contact us about privacy

If you have questions about how we handle your data, contact our support team. We respond via chat and email during business hours. You can also submit a data subject access request by email.

Our support team can help you access your data, correct inaccurate information, or request deletion. We process requests within a reasonable timeframe, typically within 30 days.

Our services are available only where local law permits. We comply with applicable privacy laws in each jurisdiction where we operate. If you believe we have violated your privacy rights, you may file a complaint with your local data protection authority.